1. What is Tutku Outlet?
Tutku Outlet is the factory outlet of Tutku and Tutku Elit brands. We offer quality underwear products directly from the factory to our customers at affordable prices.
2. Where do you get your products?
All the products we sell are supplied directly from the factory. This way, we offer a shopping experience without any intermediaries.
3. Do you do returns and exchanges?
Due to hygiene rules, underwear products cannot be returned or exchanged . However, in case of a defective or faulty product, you can contact us and request a solution.
4. What Payment Methods Do You Accept?
We accept the following payment methods on our website and in our store:
- Credit card
- Bank card
- Money Order/EFT
- Cash on Delivery (Valid for some orders)
5. How Can I Track My Orders?
When your order is shipped, you will be sent a cargo tracking number. You can track your order using this number on the cargo company's website.
6. How Does the Shipping Process Work?
- Your orders will be delivered to cargo within 1-3 business days after payment confirmation.
- Delivery time may vary depending on your region and the courier company.
7. Can I buy wholesale?
Yes, we have wholesale sales. You can contact us for wholesale purchases:
- Phone: +90 554 245 73 33
- Email: info @tutku -outlet .com
8. Are your products original?
Yes, all our products belong to the original Tutku and Tutku Elit brands. You can be sure of quality and assurance.
9. What is your contact information?
You can contact us for your questions and requests:
- Phone: +90 554 245 73 33
- Email: info @tutku -outlet .com
10. What are your working hours?
Our store's working hours:
- Monday - Saturday: 09:00 - 18:00
- Sunday: Closed
If you have any questions, do not hesitate to contact us!